ESCOM is Hiring
Service Representative Customer Service Area (Distribution)
Location: Rustenburg
ESCOM
Closing Date : 1/18/2023
Minimum Requirements
• Grade 12/NCV4/NSC3/N3 and languages/ Diploma/Certificate Low-voltage official at NQF4 with 120 credits
Related Minimum Experience
• Basic understanding of electricity
• 2 Years
Knowledge
- • Thorough understanding of customer service and marketing theory
- • Understanding business processes
- • Understanding Eskom business
Skill
- • Relationship building
- • Functional and technical
- • Problem solving
- • Analytical
- • Negotiation
- • Communication
Key Responsibilities
- • Build customer relationships.
- • Maintain customer data.
- • Execute generic service activities.
- • Execute vending and prepaid activities.
- • Facilitate and enable quotation and connection activities.
- • Facilitate and enable conventional measurement and metering tasks
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